Privacy Policy

This Privacy Policy (“Policy”) governs the collection, use, storage, and disclosure of personal information by Donnabella Mortel Walker (“we,” “us,” or “our”) through the website donnabellamortel.com (the “Site”) and any associated services, forms, or communications.

This Policy applies to all visitors, users, and individuals who interact with the Site, submit inquiries, or otherwise engage with our services. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Policy.

If you do not agree with the terms of this Policy, please discontinue use of the Site immediately.

A. Information You Provide Directly

• Full name and email address submitted via the contact form
• Inquiry type selected from dropdown menu
• Message content and any attachments you choose to include
• Any additional personal details voluntarily included in communications

B. Information Collected Automatically

• IP address and approximate geographic location (country/city level)
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Pages visited, time on page, scroll depth, and click events
• Referring URLs and exit pages
• Session duration and visit frequency
• Analytics data via Google Analytics 4 (GA4)

C. Information from Third-Party Integrations

• Aggregated, anonymized usage data from Jetpack performance tools
• No social media data is collected without explicit user action

We use collected information strictly for the following purposes:

• Responding to inquiries submitted through the contact form
• Evaluating and fulfilling requests for corporate training, voice work, media inquiries, and brand strategy services
• Improving Site performance, content, and user experience based on aggregated analytics
• Maintaining the security and integrity of the Site
• Complying with applicable legal obligations
• Communicating with you regarding your inquiry or engagement

We do not:

• Sell, rent, lease, or trade your personal information to any third party
• Use your data for automated decision-making or profiling
• Add you to any marketing list without your explicit opt-in consent
• Share your information with advertisers

Contact form submissions on this Site are processed by WPForms and stored in our WordPress database hosted on a managed VPS server with InMotion Hosting. When you submit the contact form:

• Your submission is transmitted via secure HTTPS encryption
• A notification email is sent to info@donnabellamortel.com
• Your data is stored in the WordPress database and in WPForms’ entry log
• Form data is retained for a reasonable period to facilitate follow-up communications
• You may request deletion of your submission at any time

We do not use form data for any purpose beyond responding to your specific inquiry.

This Site uses Google Analytics 4 to collect anonymous, aggregated data about how visitors interact with the Site. Google Analytics uses first-party cookies and similar technologies.

What GA4 collects:

• Pageviews and navigation paths
• Session duration and engagement metrics
• Device type, browser, and general location (country/city)
• Traffic source and medium

What GA4 does NOT collect:

• Personally identifiable information (PII)
• Full IP addresses (IP anonymization is enabled)
• Names, email addresses, or form content

Data is processed by Google LLC under Google’s Privacy Policy. You can opt out at any time using the Google Analytics Opt-out Browser Add-on. You may also manage your preferences at Google Account Privacy Settings.

This Site uses cookies — small text files placed on your device — and similar technologies to operate correctly and analyze usage. Below is a full breakdown:

You can control or delete cookies through your browser settings. Note that disabling essential cookies may impair Site functionality. For more information visit allaboutcookies.org.

We work with the following third-party services that may process your data on our behalf. Each operates under its own privacy policy:

• Google Analytics 4 — Google Privacy Policy
• Google Tag Manager — Google Privacy Policy
• WPForms — Contact form processing and storage — WPForms Privacy Policy
• Jetpack (Automattic) — CDN, image optimization, speed tools — Automattic Privacy Policy
• YouTube (Google LLC) — Embedded video content — Google Privacy Policy
• Wordfence (Defiant Inc.) — Security scanning and firewall — Wordfence Privacy Policy
• InMotion Hosting — VPS server infrastructure and hosting — InMotion Privacy Policy
• Yoast SEO — SEO metadata management — Yoast Privacy Policy

We do not authorize any third party to use your personal data for their own marketing purposes.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions — Retained for up to 2 years or until you request deletion, whichever comes first
• Google Analytics data — Retained for 14 months per GA4 default settings
• Server logs — Retained by InMotion Hosting per their standard log retention policy
• Security logs — Retained by Wordfence for up to 30 days

To request deletion of your personal data at any time, contact us at info@donnabellamortel.com. We will respond within 30 days.

Depending on your jurisdiction, you may have the following rights regarding your personal data. We honor all of the following regardless of your location:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate or incomplete data
• Right to Erasure (“Right to be Forgotten”) — Request deletion of your personal data
• Right to Restriction — Request that we limit how we use your data
• Right to Data Portability — Receive your data in a structured, machine-readable format
• Right to Object — Object to processing based on legitimate interests
• Right to Withdraw Consent — Withdraw consent at any time without affecting prior lawful processing
• Right to Non-Discrimination (CCPA) — We will never discriminate against you for exercising your privacy rights

To exercise any of these rights, email info@donnabellamortel.com with the subject line “Privacy Request.” We will respond within 30 days and may request identity verification before processing your request.

California Residents (CCPA): You have the right to know what personal information is collected, used, shared, or sold. We do not sell personal information. You may submit a verifiable consumer request via email.

EU/UK Residents (GDPR): Our lawful basis for processing contact form data is legitimate interest (responding to your inquiry). Analytics data is processed under consent (cookie acceptance). You have the right to lodge a complaint with your local data protection authority.

This Site is not directed to, and does not knowingly collect personal information from, children under the age of 13 in the United States or under the applicable age of digital consent in other jurisdictions (13–16 depending on country).

If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe your child has submitted personal information to this Site, please contact us immediately at info@donnabellamortel.com.

This Site contains links to and embedded content from third-party websites and platforms including but not limited to:

• IMDb (Amazon)
• Instagram, Facebook, X/Twitter, Threads, TikTok, YouTube (Meta, X Corp, ByteDance, Google)
• Plopjoy — plopjoy.com
• Emotional Range Training — emotionalrangetraining.com
• The Creation Station Studios — thecreationstationstudios.com
• Audible, YouTube, iSpot.tv (for media clips)

Embedded content from third-party sites (such as YouTube videos) behaves as if you visited those sites directly and may collect data, use cookies, and track your interaction. We are not responsible for the privacy practices or content of any external sites. We encourage you to review their respective privacy policies before interacting with them.

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS/SSL encryption — All data transmitted to and from the Site is encrypted in transit
• Wordfence Security — Web application firewall, malware scanning, and login protection
• InMotion VPS — Isolated server environment with regular security patches
• WordPress hardening — Restricted file permissions, limited login attempts, and two-factor authentication
• Regular backups — Automated site backups to enable recovery in case of incident

Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your personal data, we will notify you as required by applicable law.

This Site is operated in the United States. If you are accessing the Site from outside the United States — including from the European Union, United Kingdom, Canada, or Australia — please be aware that your information may be transferred to, stored, and processed in the United States where data protection laws may differ from those in your jurisdiction.

By using this Site, you consent to the transfer of your information to the United States. Where required by applicable law (such as GDPR), we rely on appropriate safeguards for such transfers including Standard Contractual Clauses where applicable through our third-party processors.

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. Currently there is no universally accepted standard for how websites should respond to DNT signals.

At this time, this Site does not alter its data collection and use practices in response to DNT signals. We will update this Policy if a recognized DNT standard is adopted in the future. You may opt out of analytics tracking via the Google Analytics Opt-out Add-on regardless of DNT settings.

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page
• Post the revised Policy on this page
• Where required by law, provide additional notice (e.g., email notification)

Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed.

For any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal data, please contact the data controller: